We offer refund / exchange within the first 10 days from the date of your purchase. If 10 days have passed since your purchase, you will not be offered a return, exchange or refund of any kind.
You agree that there may be a certain category of products / items that are exempted from returns or refunds. Such categories of the products would be identified to you at the time of purchase.
For exchange / return accepted request(s) (as applicable), once your returned product / item is received and inspected by us, we will send you an email to notify you about receipt of the returned / exchanged product. Further, if the same has been approved after the quality check at our end, your request (i.e. return / exchange) will be processed in accordance with our policies.